At MB Streamline Solutions, we are committed to ensuring customer satisfaction and stand behind the quality of our services. We offer a 30-day money-back guarantee to provide peace of mind to our valued customers.
Our Refund Policy:
- Eligibility: The 30-day money-back guarantee is applicable to new customers who have purchased a subscription to our services directly from MB Streamline Solutions. This policy does not apply to any third-party resellers or distributors.
- Requesting a Refund: If, within 30 days of your initial purchase, you are not satisfied with our services, you may request a refund by contacting our customer support team. Please provide details regarding the reason for your dissatisfaction to help us improve our offerings.
- Refund Process: Once your refund request is received and approved, we will initiate the refund process. Refunds will be issued using the original payment method used for the purchase. Please note that it may take a few business days for the refund to be processed and reflected in your account.
- Subscription Cancellation: In the event of a refund request, your subscription to MB Streamline Solutions will be canceled, and your access to the platform and associated services will be terminated. Please make sure to back up any data or information you wish to retain before canceling your subscription.
- Exclusions: The money-back guarantee does not apply to any additional fees, such as transaction fees or charges for third-party integrations, which are non-refundable. The guarantee also does not cover any services provided by third-party vendors or partners.
We are dedicated to continuously improving our services and ensuring that our customers have a positive experience. If you have any questions or concerns about our refund policy, please contact our customer support team, and we will be happy to assist you.
Please note that this refund policy is subject to change. We recommend visiting our official website or contacting our support team for the most up-to-date information regarding our refund policy.